This privacy policy applies only to sites and services controlled by Tess Industria e Comércio Ltda, where this privacy policy is posted or mentioned (collectively, the “Sites”). This privacy policy does not refer to information collected outside the electronic media, or provided by others. By using the Sites, THE VISITOR AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND THE TREATMENT OF THIS INFORMATION AS SPECIFIED BELOW. IF THERE IS NO AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE REFRAIN FROM USING THE SITES.

A. Information Collected

This privacy policy applies only to information collected on websites and does not apply to information obtained by Tess Industria e Comércio Ltda, through any other means.

We collect two types of information from visitors to the websites: (1) personally identifiable information, and (2) non-personal information, such as your IP address or cookies.

(1) Information Identifiable Personally

“Personally Identifiable Information” it is information that identifies you personally, such as your name, address, phone number, email address or company name. Tess Industria e Comércio Ltda collect and store personally identifiable information that you provide. We show some examples of manners that may be collected personally identifiable information on the Sites:

  1. Request information from Social Security Number, first and last name and details of the product or service if the user contact Tess with a question related to our products or services;
  2. Collecting registration information about a product or any hardware that you purchased directly from Tess Industria e Comércio Ltda and this information can be linked to your name and mailing address;
  3. Request for information SSN, name and last name, match information and e-mail the visitor who wish to download information from the site;
  4. Obtaining the registration number on Social Security Number, name, e-mail or telephone number if user contact Tess with a question.
  5. Request information Social Security number, first and last name, date of birth and e-mail and information products are visitor register with entries in Subscribe to Newsletter, Become a Reseller and Work at Kenner.

The lit above is an example of the types of personal information that may be required in the Sites. If the visitor does not want Tess to have access to such personally identifiable data shall not provide.

(2) Non-Personally Identifiable Information

“Non-personally identifiable information” can be technical information or demographic information such as age, location, gender or interests. Non-personal identification information does not identify you personally. The following are examples of non-personally identifiable information that may be requested through the Sites:

Internet Protocol (IP) address – Your IP address is a number that lets computers attached to the Internet know where to send your data – such as the pages you view.

Cookie – A “cookie” is a small text file that can be used to collect information about your activity on the Site. For example, when someone visits a page of the Sites is placed a cookie on the user’s machine (if the user accepts cookies) or only read if the user has visited the site previously. The user can set most browsers to notify you if you were to receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to make use of the custom features that other users have on our sites. Some of the cookies we use is Tess “flash cookies” or “Adobe cookies.” While they are harmless, they can contain identifying information and non-personal depending on your browser these cookies may not normally be deleted when the user deletes them. Please check your browser to determine where these types of cookies are stored and how they can be deleted.

Product Information – Tess can store registration information or other details about our product or service. Unless this information is linked to your name or address, it is not considered personally identifiable.

We collect non-personally identifiable above of all visitors to our sites. If the visitor does not want Tess Industria e Comércio Ltda has access to this information, please do not visit our website.

B. Use of the information collected through the sites the sites

(1) Personally Identifiable Information

Tess uses personally identifiable information collected on its sites primarily, but not limited to the following purposes:

  • To deliver services;
  • To warn visitors about special offers, updated information and other new products or Tess Industria e Comércio Ltda service or others, or to forward promotional materials for you;
  • To complete a transaction or service requested by the user;
  • To fulfill the terms of a promotion;
  • To ensure that the sites have relevant content to the user;
  • To help us to create and publish content more relevant;
  • To notify the user of material changes to this Privacy Policy or the Terms of Use Agreement, if necessary;
  • To allow access to limited access areas of the Sites;
  • To contact the user in response to any inquiry registered on Contact Us.

(2) Non-Personally Identifiable Information

No personal identifying information is used as described above and in other ways, as permitted by law, including the combination of this information with personally identifiable information.

C. Sharing and Disclosure of Information

(1) Personally Identifiable Information

We may share or disclose your personally identifiable information in the following cases:

  1. To meet service: For example, if user buys an item or low a website, Tess may share our personally identifiable information in order to deliver the item to the user or buyer. Also, if user sends an e-mail with any questions, Tess can use e-mail to process the application and answer the question. Additionally, if product purchase through the Site, Tess may have a need to share data with others so that the product is delivered and installed as required by the buyer. If participating in a sweepstakes or contest, Tess may use personally identifiable information of users, visitors or buyers of their stores or website in order to comply with the terms of the promotion.
  2. With its parent, subsidiaries and affiliates, to better serve the interests of your visitors and users, their data in order to provide you with the services that have been requested, or that can provide services and products. In some cases Tess may, for example, be required to transfer the data of its customers to other companies of the Holding S2 in order to provide a product or service requested.
  3. With strategic partners, agents, subcontractors or other unaffiliated parties who are offering products or services that you believe may be of interest to your customers, visitors or users of its websites. Mentioned parties may use personally identifiable information about contacting offer or advertisement related to a product or service. If the guest user does not have the desire to share our personally identifiable information in this manner should not provide such data.
  4. For service providers, agents or independent contractors of having responsibility for maintaining the websites in the air and provide other administrative services, including, but not limited to, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on behalf of Tess and enrollment data, selection of winners and prize contests, sweepstakes and other promotions. Tess tries to ensure that these partners will not use personally identifiable information for any purpose other than to provide the administrative services for which they are responsible. As such third party service providers that help us administer their sites will have access to users’ personal identification, if the user does not want to pass on this information to third parties service providers shall not record this information on the websites of Tess.
  5. To complete the purchase of the visitor. If visitors choose to make a purchase on the sites, Tess may require the credit card number, billing address and other information related to such purchase, and can use the information collected in order to complete the purchase. May also provide such information, or other personally identifiable information to others where necessary to complete your purchase (for example, to charge your credit card).
  6. To comply with the law or in the good faith belief that such action is necessary to suit the requirements of the law or regulations to which we are subjected, to protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of our end users.
  7. To third parties as part of any corporate reorganization process including, but not limited to mergers, acquisitions and sales of company assets.
  8. To protect against potential fraud, can be verified with third parties the information obtained from these sites. In the course of such verification, may receive personally identifiable information about the user from visiting such services. In particular, if you use your credit card or debit card to purchase services Tess may use card authorization and fraud screening services to verify that your card information and address match the information provided, and that the card has not been reported as lost or stolen.

With the exception of the cases mentioned in this Privacy Policy, including the time when the information is requested, Tess will not use, share or disclose personally identifiable information of its customers and / or users of our website visitors to anyone.

(2) Non-Personally Identifiable Information

Tess uses the non-personally identifiable information collected on the websites of the manner disclosed above, in Section A (2), which may be shared with others.

D. International Transfer of Information

If the user chooses to provide personally identifiable information Tess, this may transfer that information to its affiliates and subsidiaries or to third parties in general, using any means of transport information. If you are located in Asia or the European Union as well as in other regions governed by laws that collect data and use that may differ from the laws of Brazil, the user will be transferring your personal information to Brazil, which has the same laws of data protection, and providing your personal information, agreeing to:

  • The use of your personally identifiable information for the uses identified above in accordance with this privacy policy, and
  • Transfer your personal information to Brazil as indicated above.

E. Opting not to receive (opt-out)

Tess can communicate with users who subscribe to their services via e-mail or text message, and may use our e-mail to confirm the request, payment notices, information about changes to its products and services, send notices and other disclosures as required by law, these communications informative in nature and not promotional.

Tess provides the opportunity to make opt-out choice if you do not want to receive other types of communication, such as emails or updates about our services and products offered on the sites or if you don´t want to share your personally identifiable information to third parties. The opt-out choice may be exercised by ticking or not ticking the appropriate box, if available at points where personally identifiable information is collected or by contacting Tess. The cancellation will be processed as quickly as possible, however, in some circumstances the user may receive some new messages until the cancellation is processed. The user may choose not to receive such emails by clicking the “unsubscribe” link within the text of the email.

F. Forums, chat rooms and other public posting areas

Any information contained in a message sent to any review board products, chat room, forum or other public posting area is available to anyone with Internet access. In case the user does not want people to know their e-mail, for example, the user should not include it in public message.

G. Third Party Sites

This statement applies solely to information collected on the sites. The site may contain links to other sites. We are not responsible for the privacy practices or the content of other sites.

H. Assignment

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable information and non-personally identifiable collected through the Site.

I. Changes to this Privacy Policy

Tess reserves the right to amend this privacy policy at its sole discretion, without prior notice to users, which will be reviewed when the last updated date at the bottom of this privacy policy.

J. Security

No data transmission over the Internet can be guaranteed to be 100% secure. Consequently, Tess can not ensure or warrant the security of any information you transmit to their users. Any information that you transfer to Tess is at your own risk. Once Tess receiving the transmission will make reasonable efforts to ensure security on their systems, both for use firewalls to protect information from unauthorized access, disclosure, alteration or destruction. However, this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

In the case of Tess becomes aware of a breach in security systems, attempt to notify you electronically so that you take protective measures. By using these Sites or providing personally identifiable information to Tess, you agree that Tess can communicate electronically about security, privacy and administrative issues relating to use of these sites. Tess can also publish an announcement on their websites, in the event of a security breach. You can send email to the user on the e-mail provided. Depending on where the user may have more legal right to receive notice of a security breach in writing.

K. Applicable Law / Place / Forum

This Agreement shall be governed by Brazilian law. All disputes, controversies and differences between the parties arising out of or related to this Privacy Policy will have their Forum in the Capital District of the State of Rio de Janeiro. The parties waive any objection that may be made on the grounds that such jurisdiction may be in an inconvenient forum.

L. Contact Tess Industria e Comércio Ltda

In case of doubt about this privacy policy or privacy practices you should contact via email: All information provided in any written communication will also be covered by this policy.

Tess Indústria e Comércio LTDA

São Miguel St. Number 11 – Tijuca, Rio de Janeiro-RJ CEP: 20530-420 / Phone Number: +55 21 3613-1788